Live Insect and Isopod Shipping
ISOPOD AND LIVE FEEDER INSECT TO-GO PACKS FROM PANGEA REPTILE
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We ship to the address provided during checkout and are not responsible for incorrect addresses.
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We ship when overnight temperatures are between 32 F and 90 F on both ends.
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We can arrange for pickup at FedEx Ship Centers if temperatures are slightly outside of this range.
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We will hold your order if the weather does not allow shipment for any period of time necessary.
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We do not issue refunds for Insects or Isopods that cannot ship due to weather. Unshipped items may be exchanged for credit in the form of a gift card. See below for our guarantees
SHIPPING
- Orders placed for Isopods and Feeder To-Go Packs are shipped Monday-Wednesday via FedEx 2-Day Express.
- Orders placed before 2:00 pm EST will ship the same day Monday-Wednesday
TRACKING:
- Feeder Insects and Isopods will ship separately from the rest of your order.
- Tracking information will be sent separately as well.
LIVE ARRVAL GUARANTEE:
- Someone must be at the delivery address for our live-arrival guarantee.
- You must let us know of any issues within 1 hour of delivery of your insects or isopods if there are any issues.
BULK FEEDER INSECTS:
Bulk Feeder Insects are fulfilled by a third party.
SHIPPING
- Orders placed for Bulk Feeders before 12:00 pm EST will ship the same day Monday-Thursday for Home Delivery and Monday-Wednesday for Hub Delivery.
FOR HOME DELIVERY:
- Orders shipping Monday-Wednesday will ship FedEx 2-day.
- Orders shipping Thursday will ship FedEx Ground.
FOR HUB DELIVERY:
- Orders will only ship Monday-Wednesday via FedEx 2-day.
TRACKING:
- Bulk Feeder Insects will ship separately from the rest of your order.
- Tracking information for your insects will be sent separately as well.
LIVE ARRVAL GUARANTEE:
- Someone must be at the delivery address for our live-arrival guarantee.
- You must let us know of any issues within 1 hour of delivery of your insects if there are any issues.
